Call centres exist as both outsourced and in-house services to many businesses from product distributors and retailers of business and consumer products, to consultancies and agencies delivering services such as travel, estate agency or insurance. All of them depend on effective utilisation of both operators and equipment, and require flexibility of service to meet varying levels of predicted demand.

Vodat's Managed Call Centre solution delivers high functionality and flexibility on a secure hosted platform with integration to legacy telephony - with a dramatic reduction in capital expenditure.

For more information on Vodat's IP solutions, business applications and managed services please call us on + 44 (0) 8708 370 380, or contact us by email.